Mark Lassoff


Mark's latest writings
Rule 240: A Summary of Your (Limited and Vanishing) Rights

Prior to deregulation in 1978 rule 240 was a federally enforced code that spelled out a passenger’s rights during irregular airline operations. While not applicable to “acts of God" such as weather or natural disaster, rule 240 did protect the passenger for most other causes of delay including equipment problems, crew scheduling problems and missed connections. When deregulation occurred in... (posted by Mark 4 years 196 days ago.)